Case Studies How Jeff became Melora and Dell’s go-to agent after finding them the perfect rent-to-own property and helping them secure their finances We first crossed paths with Jeff in 2019, not long after we relocated to Ohio. At the time, we were still getting our bearings and renting while we figured out where exactly we wanted to live. We knew we wanted to buy, but we weren’t sure how to make it happen because our situation was a little complicated. We had some hurdles with credit and income verification, and honestly, we weren’t even sure what direction to go in. Then one day, we came across one of Jeff ’s ads on Facebook. It mentioned a rent-to-own program and caught our attention because it sounded like the kind of creative solution we needed. We reached out, and that simple phone call ended up being one of the best decisions we’ve ever made. From the moment we met Jeff, we could tell he was different. He didn’t just swoop in trying to “sell” us on something — we could immediately feel his patience and sincerity. He listened. He asked questions. He wanted to understand where we were coming from and what we really needed, not just what kind of house we wanted. Looking back, that’s one of the things we appreciate most about him: he’s not a transactional person. He’s a relationship person. That first stretch of house-hunting wasn’t easy. We must have looked at countless homes, and Jeff never once made us feel like we were taking too much of his time. He had endless patience and always made sure we understood every step. He connected us with people who could help repair our credit, coached us on what to prepare for, and even introduced us to a rent-to-own
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