Step 2: Next, I work with the borrower to get as much paperwork and documentation as possible to ensure the loan underwriting will go smoothly. It is far easier (and quicker!) to hand in a complete file right at the beginning, than it is to chase down information when the underwriting team sends out its requests. My goal is to give the underwriters a complete, well-documented loan package at this stage of the loan process, not sometime later. Step 3: No matter how efficient I am at Step 2, there are always going to be issues that pop up from the underwriting team. Maybe a piece of info isn’t clear, or a document went missing somehow. It happens, this is real life. My goal during this final step is to keep things moving toward the critical closing date. I work hard to swiftly resolve any underwriting conditions. I shepherd items between borrower and underwriters at a rapid clip. If the underwriter needs additional information, I mail, email, text, and call, to ensure that we don’t let a moment lag. At this point, we’ve done all the work we can to get to the 80-yard line. Don’t fumble or drop the ball here. There are 20 yards to yet cover. I stay in communication with the underwriters and the processors to guarantee that if they need anything else, I can jump on it right away—get on the phone, call the borrower, call the Realtor®, get it done; get that documentation needed sent over to the underwriter as quickly as possible to get the loan approved and get set to close.
THE SECRET IS REALL T IS REALLY NO SECRET
The key with everything we have gone through in this chapter is to be responsive, to be fast, and to stay on top of the files. A great
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