CHAPTER 5 Good Lenders Follow a Proven Process to Close on Time o Close on Time
Closing loans on time is often simply a matter of hard work. Sometimes a little more effort, a little more communication, and a little extra “elbow grease,” can close a loan that has otherwise stalled. I have learned to push my loans hard so that they close on time. If you don’t push the files, they are not going to close. The less you push, the slower everything gets. A good lender must be proactive, solidly on top of the process, and know what needs to be done — and then pushes the files. Push, push, push. It may sound redundant, but pushing the files is what gets them to close on time. I touch every single file at least once a day. I review where the file is in the loan process and what I need to do to get nearer to closing. If the loan is not making progress, I reach out to the buyer, the Realtor®, or to whomever needs to be reached to get the file on track, so we can close on time without issues. Lender preparation is crucial to closing on time. When the lender is well-prepared and has all the necessary paperwork done early, getting the loan approved is fast and easy. When the loan officer is distracted or unorganized and constantly trying to hunt down different bits of information, it’s much more challenging to get the loan approved and get to closing as planned. I take great effort to ensure that all paperwork is done and 49
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