Here at Authorify/Smart Agents, we aim to follow four Core Values. They are: Our CoreValues
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Always Be Improving. You may have heard of the saying, “Pride Cometh Before The Fall.” If we ever feel like we have “arrived” or “know it all,” we can’t grow. People who “know everything” close themselves off from growth and learning new things. We believe it’s better to be a “learn it all” than a “know it all.” There is ALWAYS room for growth and improvement. Even the best teams, companies, and people in the world have room to improve and grow. As a team, we aim to “always be improving” by… z Improving our products
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Never Let Your Team Down.
Teamwork is crucial to our success. Without each other, we won’t succeed. I like to compare our team to a chain — without each link in the chain holding it together, the chain would break apart. That’s why we must treat each other as we would like to be treated ourselves and take care of each other. We need to watch each others’ backs and help when someone needs it. If we hurt each other, we are only hurting ourselves. We are a team. We MUST act and function as one.
z Improving our processes and systems z Growing as a team and as individuals
z Continuing to sharpen our skills and learn new things z Becoming better team members, helpers, workers, supporters, family members, friends, coworkers, etc.
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Put Others First. Our team truly cares about our customers and each other. We feel proud to see our customers’ lives become easier with our tools and resources. We love seeing people smile when we help each other. Putting others before ourselves makes us feel good and makes our work more fulfilling. One of my favorite quotes is a quote by Zig Ziglar: “You will get all you want in life if you help enough other people get what they want.”
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Make Decisions and Own Them.
When a decision needs to be made to move forward, make one, implement it, and own the results. In most cases, YOU are the one who knows how to do your job the best and therefore will make the best decision when issues arise. It should be noted, however, that when you work in collaboration with others or the decision is a large one with potentially wide-reaching consequences, it may help to seek counsel from someone higher up or seek input from your fellow team members. When you make a bad decision, own it. We are humans, NOT robots, and humans make mistakes. When we make the wrong decisions, we OWN them and fix them the best we know how. We are here to help and support each other, so if you get stuck, don’t be afraid to ask for help.
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