Team Updates
MAY NUMBERS
Direct Sales: $169,645 DPP New Contracts: 155 Company CSAT: 98% (Goal 95%) Net Promoter Score (NPS): 42% (Goal 53%) New Leads Generated: 8,345 Trial Sales: 786
Here are some of the big wins and updates our team accomplished recently.
MAY TEAM PLAYER
Why was she chosen? I am thrilled to recognize Saira Atale as Authorify's Most Valuable Player for the month of June. Saira's exceptional performance and dedication have set her apart, making her an invaluable asset to our team. Her remarkable achievement of a 70% save rate on contract cancellation calls has earned her this well- deserved accolade. Saira joined Authorify as a Member Experience Representative a year ago, bringing with her a wealth of knowledge and experience in the industry. Since then, she has consistently shown an unwavering commitment to exceptional service to our valued clients. Saira's outstanding performance is a testament to her dedication, perseverance, and strong work ethic. She consistently goes above and beyond to ensure that our clients receive the best possible support, always striving to exceed their expectations. Her keen attention to detail and ability to anticipate client's needs have been instrumental in building long-lasting relationships and securing renewals and retention.
- Dennis Gonzales
Saira Atale Member Experience Representative
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