listening and understanding your wants, needs and goals. To Ross there's no one size fits all approach because he knows that each situation can be different and one of his strengths is the ability to adapt on the fly or within a transaction. About half of the people he's helped are either in the Military (PCS) or have served which has given him a greater understanding of that process so whether you are local, coming to the island or leaving the island, he can help.
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