for me?
• Do you think I did a good job? • Would you recommend me to your friends and family? • Were you frustrated with the other agent? • Etc. Two or three of the right questions might be all you need. After they've answered all your questions, you'll have information you can turn into a testimonial. Maybe you could write it into a sentence or a couple of mini-paragraphs. Then, send it back to the customer and ask, "Hey, do you agree with this? If so, then email this back to me." As with your video, you'll write the testimonial for your customer. What you're really doing is pulling the testimonial out of them and scripting it so that it reads well.
ASK FOR REVIEWS
Once you've gone back and forth with your customer and completed their email testimonial, why not turn it into a review? Ask them if they'll go to Zillow or your Facebook page and post their comment in the review section. Here are some other ways to get reviews. Again, an excellent time to get a review is when you sign the contract with the customer. For example, maybe you're working with a buyer. They've found their dream home, and they're negotiating the price. Finally, the seller accepts their offer, and you're meeting with them to sign off on the contract. That's an emotional high. It's a great time to get a testimonial from that buyer and a great time to get the review.
20
Powered by FlippingBook