4: People
Teammates: • Who have been the best/worst teammates you’ve had? List the qualities that either drain your or energize you in terms of collaboration and team dynamics. _____________________________ _____________________________ • Use these qualities as your guide for bringing on team members. Where are you missing skillsets or qualities? _____________________________ _____________________________ • How can/do your current team members contribute to delivering your promise? _____________________________ _____________________________ Outsourcing: • What can’t you/your team do to deliver on your promise? _____________________________ _____________________________ • Are there services or other professionals who can help you fill that gap? _____________________________ _____________________________ • Are they reliable? Are they in alignment with your values? _____________________________ _____________________________ • Have you developed SOPs (standard operating procedures) and documentation that allow you to easily outsource? _____________________________ _____________________________
HARNESSING THE POWER OF PEOPLE: Ideal Clients : • Who is your ideal client? _____________________________ _____________________________ • Where are they from? How do they spend their time? What do they like? Where could they use support? _____________________________ _____________________________ • Does your promise resonate with the needs of your ideal clients? _____________________________ _____________________________
“Whether you’re delegating to an offshore admin assistant or whether you’re delegating to another agent to run the open house this Saturday, whatever the case is, the delegation has to be done with a clear and concise process involved, or else you don’t get the result.” ~ Pete Mohr
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