Smart Agents magazine April 2024

Learn to Lead with Empathy Experienced realtors often find the LEAPS method of communication helpful in assisting reluctant buyers to let go. This evidence- based scientific program for communication is formulated on the research of internationally renowned clinical psychologist, Dr. Xavier Amador. LEAP was originally devised as a technique for forming relationships with mentally ill individuals unable to grasp the state of their condition. The goal of this communication program is to foster the formation of

trusting relationships with people who are struggling and resistant to efforts aimed at helping them.

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