look around distractedly.
Watch your posture. If you’re sitting far away from them, tensed up with your arms and legs crossed, you’re probably sending the wrong message. Try opening up a bit, physically. Lean in toward them slightly, to make it clear that what they say is important for you to hear. Many people find success by mirroring — watching the other person and trying to adopt the same posture, expressions, and gestures. This is a good idea, but don’t make it so obvious that the other person thinks you’re making fun of them. When you speak — again, let them do most of the talking — keep your voice at an easy pace that’s not too fast. Let people know you have time for what they want to say. Smile. It’s hard to dislike someone who clearly likes us. So, show outward signs that you like the other person.
A FEW LAST TIPS
Don’t criticize what people have to say, their thoughts, or actions. Don’t condemn them, and don’t complain. Criticism is futile. It puts people on the defensive, which often leads to trying to justify themselves. Criticism wounds people’s precious pride, damages their sense of importance, and arouses resentment. You’ll show more character and self-control by being understanding and forgiving. Find any way that you can to give honest and sincere appreciation. As Thomas Carlyle said: A great man shows his greatness by the way he treats little men.
KEY TAKEAWAYS:
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