Reason #4: We solve problems. This is the most important thing a real estate agent can do for you. After all, just because a buyer is interested in your house does not mean they will be able to complete the purchase. Here’s a story that illustrates this perfectly. A seller put her home on the market. The perfect buyer came along and made a full-price offer. The seller and the buyer signed a contract. The contract had to be canceled when the buyer ran into a problem with financing. The seller told the story to an agent. It turns out the financing problem would have been easily solvable. But the seller hadn’t known how to solve it, so the sale had fallen through. Unfortunately, the seller had to put the home back on the market, and it took another five months to sell. The seller had to pay an additional five months’ worth of mortgage payments, property taxes, and homeowner’s insurance premiums. In addition, she had to maintain the lawn, pay the electric bill, and take care of the property. This reminds me of an old story. A huge steamship boiler system was not working properly. The steamship captain hired a top boiler expert to fix it. The expert asked a few questions and inspected the boiler room. He looked at the pipes that twisted and turned every which way and listened to the boiler and all the machinery. Then, he reached into his tools and grabbed a small hammer. He gently tapped one valve and “Voila!” The problem was fixed. He sent a bill for $1,000 to the steamship’s owner. When the owner saw the $1,000 invoice, he became mad as a hornet! He called the expert and confronted him about the bill. “You were only there for 15 minutes! How dare you charge me $1,000!” he demanded. The expert agreed to send a new bill, which arrived the next day.
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