services in the past and expect they will deliver quality service to our clients again and again.” Real Estate Agent Marcia Kramarz, CDPE, LMC, CBR, Medway, MA, Re/Max Executive Realty, RE/MAX International Inc., responded to the post with her own lender “horror story.” “You can say that again! I just finished a close that had seven time extensions! It’s true that the first 3 were due to inspection issues — but the last four were due to delays associated with the financial commitment. It was not a lender that I knew and it’s not a lender I would want to work with in the future, and it’s because we were down to the wire each time we needed to ask for more time. So much better when I am working with MY trusted professionals.” That’s what you want: you want to have your own trusted professionals to whom you turn when you have a client who needs a mortgage. I’m going to give you some tips in the upcoming chapters on how to know which lenders are good and which are bad. Most importantly, I’m going to tell you how to get the good ones to work with you...and stay working with you.
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