● Pre appointment contact and pre listing materials have gone a long way toward having everyone there and knowing what to expect when I get there. ● Ask. If not then we reschedule. I explain that this is how I conduct my presentation, and it values their time as well as mine. ● Ask in advance by phone and video message. ● I check the public record to make sure I have all owner names, and ask if each will be present by name. I let them know I don't want to leave anyone out of the process. It's a team effort. ● Establish this before making the appointment date/time. ● Make my schedule available to their needs to have all parties present. ● I call before going. ● I already know who the owners are (e.g. husband and wife), and ask if both will be there. ● Confirmation call prior to appointment. ● I mention during the appointment set-up that both need to be there to hear all the details. ● When I first set the appointment, I tell the seller that I need all decision makers to be there for the appointment; will Tuesday or Thursday at 4 work? Then continue from there. Also, when I call back to confirm, I make sure to ask again. ● I addressed the topic in my pre listing questionnaire that I cover over the phone. ● I give them two times to meet with me and say that it is imperative that both sellers are available to circumvent the loss of time on all our parts. ● I would qualify the sellers first and find out who the decision maker is before I make any kind of appointment, and let them know this is what to expect when I meet them so to not to waste anybody's time. ● When making the appointment, I will ask who owns the home and will only schedule a time when all decision makers will be home. I will not schedule something if there is a chance that one of them will not be there. ● It's difficult if they have different work schedules. I set up different appointments with each and everyone if I have to, or else set up an appointment when everyone is available, even if it's late evening.
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