I will always get back to you as soon as possible. I reply to emails; I reply to calls; I reply to your texts. If you have questions, I get back to you. I answer and let you know what’s going on, from origination to closing. You may not choose to work with me, but whomever you choose to work with, you want to make sure they are a lender who keeps you updated. You want to work with someone who lets you know what’s going on, lets you know if they need anything additional from you immediately, and quarterbacks the process smoothly along to the scheduled closing.
CONSEQUENCES OF AN UNCOMMUNI MMUNICATIVE LENDER
I always seek out ways to do a better job for the Realtors® and real estate agents whom I work with. In doing so, I have learned things to avoid. I asked some of the Realtors® I work with for their worst lender stories in order to improve my own service and ensure I never repeat those errors. Here’s a real-life example out of my own experience of why it’s so critically important for your lender to pay particular attention to communication throughout the entire process from origination to closing. One Realtor® I work with told me a story about selling a piece of property with a well and septic system. It wasn’t a rural property; it was a property in town, in an older subdivision on two and a half acres of land. The seller’s agent ordered the survey. Everything seemed like it was going smoothly. Unfortunately, the buyer found out that the lender requires a survey of all well and septic systems to meet the terms of the loan. Not only was a survey of the systems required,
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